FAQ

These are the frequently asked questions. This section introduces some useful organizations and services.

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At first, please ask your coworkers, supervising organizations or registered support organizations. When you are still unable to solve the problem, please contact other free advisory services.
You can talk to a translator and a lawyer at the ‘Japan Legal Support Center.’ Depending on your problems such as, work, accidents, owning debts and natural disasters, they will introduce you to legal experts in Japan, for free. They also provide a service loan to pay for the legal fee in advance.
You can not only ask for help when you are in trouble but also ask for clues for your daily life at the ‘Asian People’s Friendship Society.’
Anyone can make a phone call for advice related to work, to the ‘Tokyo Labor Bureau.’
The local ‘Ministry of Justice’ will give you advice on human rights through phone calls and emails.
International care workers can ask for any advice at the ‘International Welfare Agency (JICWELS)’by phone calls, emails, texting through Facebook and LINE.
Technical intern trainees can call or email to the ‘Organization for Technical Intern Training.’
‘Municipal offices’ and ‘international exchange associations’ of some prefectures, cities and districts provide advisory services.

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There are not many hospitals where you can ask for help in your language, so please go to see doctors with someone who can speak Japanese as much as possible. If you cannot find anyone to accompany you, please call the ‘AMDA International Medical Information Center’ to assist you with finding hospitals where you can speak your own language or translate over the phone.
Please bring your ‘health insurance card’ to a hospital. You also need your certification such as ‘residence card’ and ‘passport.’ In case you have allergies or any medication prescribed, or any limitations for lifestyle and treatment for religious reasons, please let nurses know in advance.

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To improve your Japanese, it is important to repeatedly write, read, listen and speak in your daily life. Please try writing and having conversations as often as you can.
Other than learning the language, you can also study about nursing care and Japanese culture at the same time through these websites: ‘Nihongo de Care Navi,’ ‘Nihongo wo Manabou,’ and ‘MARUGOTO.’

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There are some rules which may differ from your culture. For example, you need to sort trash according to its materials, and flush toilet papers down the toilet after use.
As for the living information about Japan, please look at these websites: ‘Multilingual Living Information,’ ‘A Daily Life Support Portal for Foreign Nationals’ and ‘Handbook for Learning Japanese and Life in Japan.’

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Praying or wearing hijabs at work depends on your workplace. However, every nursing care facility is expected to respect different religions and cultures.
There are more and more nursing care facilities that have understandings towards the religious and cultural differences these days, so please confirm the conditions and working environment before applying to nursing care facilities.

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In Japan, you have access to different types of cuisine from all over the world. There are many grocery shops where you can buy ingredients from your country. Online shopping is also useful. Many of the international workers cook their own meals.
The other options are buying readymade meals at supermarkets or convenience stores and eating at restaurants. We hope that you find and enjoy your own style.

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The amount of salary depends on the workplace, however, the average monthly salary for care workers is 181,220 JPY according to a survey. Before paid, ‘social insurance,’ ‘working taxes’ and ‘residency taxes’ will be deducted. Then you will pay for your meals and bills, for example, rent, electricity, gas, water usage and Wi-Fi, from the rest.
The average remittance among interviewees on this website is around 30,000 to 60,000 JPY. Please consider your living expenses and find the best amount for remittance.

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Japan is ranked as one of the top countries where damage by natural disasters is common. The different types of natural disasters in Japan are earthquakes, tsunamis, typhoons, heavy rains, floods, heavy snow and landslides.
The information related to disasters will be informed by the ‘Japan Meteorology Agency,’ so please check on the internet, TV or radio. There are also many applications that provide you with disaster information.
Please prepare for disasters and in an emergency, stay calm and act appropriately.